ANSWERS.
ACTIONS.
EXPERTS.

Three powerful pillars working together to transform your enterprise. Real-time intelligence, automated workflows, and expert support that delivers measurable results.

85%
Task Reduction
3x
Faster Results
5 Weeks
To Deploy

Comprehensive AI built for enterprise operations.

While other solutions focus on a single capability, Hero delivers the complete package. Our integrated platform combines real-time insights, intelligent automation, and expert support to address every aspect of your enterprise AI needs.

PILLAR 01

Answers

Query your enterprise data in natural language and receive instant, analyst-level insights without manual report generation or complex database queries.

PILLAR 02

Actions

Deploy intelligent workflows custom-built by our Forward-Deployed engineers to automate complex processes with zero errors and continuous optimization.

PILLAR 03

Experts

Access certified platform specialists on-demand who optimize your systems, ensure data readiness, and maximize your ROI from AI investments.

Answers
Pillar 01

Answers

Transform how your team accesses business intelligence. Instead of waiting days for reports or navigating complex dashboards, ask questions in plain English and get precise answers instantly from across your entire enterprise data ecosystem.

  • Conversational Intelligence
    Natural language interface understands context and business terminology
  • Live Data Access
    Real-time insights from ERP, HCM, and business applications
  • Predictive Analytics
    Forecast trends and identify risks before they materialize
  • Cross-Platform Analysis
    Unified view across disconnected systems and data sources

Intelligence at your fingertips

From financial variance analysis to workforce planning, Hero answers complex questions instantly across every business function.

Financial Performance

Analyze revenue trends, expense drivers, profitability by segment, cash flow forecasts, and budget variance with drill-down capabilities into any metric.

Sample queries:
  • • Compare Q4 EBITDA vs last year by region
  • • What's driving our OpEx increase?
  • • Show revenue forecast for next quarter

Workforce Analytics

Track headcount trends, turnover rates, hiring velocity, compensation benchmarks, and talent pipeline metrics across departments and locations.

Sample queries:
  • • Which departments have highest turnover?
  • • Show hiring pipeline by role
  • • Compare our comp to market benchmarks

Procurement Intelligence

Monitor supplier performance, spend analysis, contract compliance, procurement cycle times, and identify cost savings opportunities across your supply chain.

Sample queries:
  • • Top 10 suppliers by spend this year
  • • Show pending invoices over $50k
  • • Contracts expiring next 60 days

Operational Metrics

Track KPIs, process efficiency, resource utilization, project status, and performance trends to identify bottlenecks and optimization opportunities.

Sample queries:
  • • Show me projects behind schedule
  • • Resource utilization by team
  • • Compare process cycle times vs target
Pillar 02

Actions

Eliminate manual work with intelligent workflows engineered specifically for your operations. Our Forward-Deployed team builds custom automations that handle everything from simple tasks to complex multi-step processes with perfect accuracy.

  • Custom Workflow Engineering
    Built for your specific processes and business rules
  • Self-Improving Systems
    AI continuously learns and optimizes performance
  • Intelligent Routing
    Automatically escalate complex cases to appropriate teams
  • Complete Auditability
    Full transparency and compliance tracking for every action
Actions

Workflow library for every function

Start with proven workflows or build custom automations. Our engineering team ensures every workflow executes flawlessly and adapts to your evolving needs.

Finance

Accelerated Month-End Close

Automated reconciliation, variance analysis, and journal entry generation that cuts close time by 20% or more.

Procurement

AP Invoice Automation

OCR extraction, 3-way matching, duplicate detection, and intelligent approval routing for touchless processing.

HR

Employee Onboarding

End-to-end automation from offer acceptance through first day, including docs, provisioning, and training.

Finance

Expense Report Processing

Policy compliance checking, receipt validation, anomaly flagging, and accelerated reimbursement cycles.

Legal

Contract Lifecycle Management

Automated tracking, renewal alerts, obligation monitoring, and risk assessment across your portfolio.

IT

Master Data Quality

Continuous monitoring, duplicate detection, standardization, and quality scoring across all systems.

HR

Benefits Enrollment

Eligibility verification, plan recommendations, enrollment processing, and carrier coordination.

Procurement

Purchase Order Management

Requisition to PO conversion, approval workflows, supplier communication, and delivery tracking.

Finance

Revenue Recognition

ASC 606 compliant automation for complex contracts, deferred revenue, and multi-period recognition.

Experts
Pillar 03

Experts

Move beyond basic maintenance with dedicated specialists who know your platforms inside and out. Our certified experts optimize configurations, ensure data quality, and provide strategic guidance to maximize your AI investment.

  • Certified Platform Specialists
    Deep expertise in SAP, Oracle, Workday, Coupa, and more
  • Data Readiness Engineering
    Optimize data architecture for AI consumption and accuracy
  • Advanced Integration Services
    Custom connections and system enhancements beyond standard MSP scope
  • Transformation Advisory
    Strategic roadmaps for AI adoption and organizational change

Beyond keeping the lights on

Your MSP handles day-to-day maintenance. We deliver the advanced expertise that transforms your systems into intelligent platforms capable of driving real business value.

Enterprise Architecture Review

Comprehensive assessment of your current state with detailed recommendations for AI readiness and optimization opportunities.

Deliverables: Architecture diagrams, gap analysis, implementation roadmap

Data Quality Program

Establish governance, implement monitoring, cleanse existing data, and maintain ongoing quality across all enterprise systems.

Deliverables: Quality framework, cleansing procedures, monitoring dashboards

Custom Integration Development

Build complex integrations between systems, enable bidirectional data flow, and create unified views across disconnected platforms.

Deliverables: API connectors, data mappings, error handling, documentation

Performance Optimization

Tune system configurations, eliminate bottlenecks, improve query performance, and ensure scalability for AI workloads.

Deliverables: Performance baseline, optimization plan, implementation support

Security & Compliance Hardening

Implement enterprise security controls, ensure regulatory compliance, establish audit trails, and maintain data privacy standards.

Deliverables: Security assessment, compliance matrix, remediation plan

Change Management & Training

Prepare your organization for AI adoption with stakeholder engagement, training programs, and ongoing support structures.

Deliverables: Training materials, user guides, support playbooks

Deployed in weeks, not months

Our structured approach ensures rapid deployment without compromising security, compliance, or integration quality.

Week 1

Discovery & Scoping

Deep dive into your systems, processes, and data landscape. Identify quick wins and long-term opportunities.

Weeks 2-3

Build & Configure

Establish secure connections, configure workflows, customize AI agents, and prepare data pipelines.

Week 4

Test & Refine

Validate with real data, train your team, handle edge cases, and fine-tune performance.

Week 5+

Launch & Optimize

Go live with continuous monitoring, performance tracking, and ongoing optimization by our expert team.